University e-mail

In recent days the performance problems described below (please read that too), have got worse and this sometimes results in login failures and people being logged off. We know this is happening but we are not able to do much about it. The problem relates to the sheer number of students trying to access mail during busy periods and it is overloading the server infrastructure. The only way to solve this will be to upgrade the server and that is already planned but unlikely to take place before the end of the semester (the details are outlined below in the linked document).

The performance problems really only affect the system between 11am and 6pm on weekdays. At other times the server doesn't suffer from load issues. If you can avoid these peak times then you will get better access. You may also get better response by using a different method of accessing your mail e.g. using Thunderbird or pine rather than webmail.

Read this again.

Please do work at this university. We realise you need to use e-mail to actually do some of this work, but please do not check your e-mail during working hours.

Why don't they just fix the system?